Customer Fulfilment/Order Management Team Leader

GBP35000 - GBP40000 per annum + benefits
15 Jun 2017
15 Jul 2017
Thomas Haynes
Specialist Area
Operations, Supply chain
Contract Type
Full Time

Do you have a solid background in Customer Fulfilment/Order Management - dealing with large and small retailers? Do you have experience of supervising and co-ordinating teams? Do you want to work for an iconic Consumer brand, based in London?

Client Details

Our client is an iconic Consumer brand, based in London. They have fantastic, highly-recognisable products and a strong market presence across Europe. They are now looking to strengthen their Customer Fulfilment/Order Management team with a Team Leader. Could it be you?


The Customer Fulfilment/Order Management Team Leader will:

  • Supervise and lead a Customer Fulfilment/Order Management team
  • Be responsible for Order Management, Fulfilment, B2B Customer Service and Invoicing for all Retail customer accounts - large and small retailers across Europe
  • Ensure the Order process is smooth, proactively resolving and preventing issues
  • Build constructive, credible partnerships with Retail customers


The Customer Fulfilment/Order Management Team Leader will:

  • Have experience of Order Management/B2B Customer Service/Order to Cash processes in a Consumer Products or Wholesale environment
  • Have an extensive track record of working with Retail Customers
  • Be able to coach, co-ordinate and motivate a team
  • Have exceptional attention to detail, communication and systems ability
  • Be a team player, willing to get stuck in and drive results

Job Offer

If this sounds like you, please apply today! The role is basd in London and pays £35k to £40k (dependent on experience) plus benefits.