Transport Operations Manager- Leading 3PL

GBP37000 - GBP38000 per annum + Car
02 Aug 2017
01 Sep 2017
Jessica Ingram
Specialist Area
Job Level
Contract Type
Full Time

My client, a leading 3PL based in Birmingham, are currently seeking an experienced Transport Operations Manager to oversee a national operation.

The ideal candidate will have previous management experience working with a 3PL environment.

This is a fantastic opportunity to progress with a market leader.

Client Details

A leading 3PL based in Birmingham.


Key responsibilities:

  • Ensure resource requirements are managed in an efficient manner on forecast activity and devise tactical plans to manage shortages with a fixed internal specialist resource
  • Regular briefings with Transport Controller and Transport Co-Ordinators to support the flow of information and feedback for all business and customer updates and initiatives
  • Provide out of hours support for business critical issues
  • Develop effective plans to ensure the team is cross-trained to provide increased flexibility and achieve all SLAs
  • Provide support, advice and coaching to Operations Controller and Transport Co-Ordinators in line with ongoing development programmes and succession planning
  • Develop strong relationships with internal and external customers to better understand key business drivers and devise tactical improvement plans to support continued growth/success
  • Manage all people processes including performance management, time and attendance, conduct issues which include the carrying out of formal investigations and disciplinary hearings.
  • Ensure accident and incident investigations are carried out and recorded
  • Report any H&S issues to Contract Manager, review all investigations and corrective measures to ensure root cause has been identified and addresses
  • Conduct reviews and appraisals in line with company standard contributing to the site succession plans
  • Promote a culture of Continuous Improvement by capturing and leading CI initiatives/projects and developing support structures through CI training workshops
  • Undertake special projects, provide statistics and reports as required
  • Responsible for developing and promoting a best in class health and safety culture
  • Conducting external site visits to external customer sites in line with process
  • Ensure all drivers are legally compliant to work and are fully trained to carry out their duties.
  • Ensure all legislative controls are in place for all mechanical equipment including tractor units and mobiles
  • Manage and control all documents to ensure they are controlled, legal and compliant


Key skills:

Experience of customer account management on a day to day basis is essential

  •  Degree educated or Equivalent
  •  CPC International
  • Previous 3PL experience
  •  Ability to think on your feet in a busy ever changing environment
  •  Relevant Health and safety qualification i.e. IOSH Managing safely
  •  Demonstrate people development, motivational, communication and team skills
  •  Exposure to operating within a commercial environment
  •  Experience in working within a demanding high-stakes operation
  •  Strategic Management Awareness

Job Offer

Salary on offer is between £37,000 and £38,000 + Car