Customer Service Administrator

Recruiter
Location
Birmingham
Salary
GBP10.50 - GBP10.50 per hour +
Posted
18 Aug 2017
Closes
17 Sep 2017
Ref
3091487
Contact
Aisha Amarsi
Specialist Area
Contracts
Job Level
Administrator
Hours
Full Time

Customer Service Administrator - Temporary Position (up to 6 months) - £10.50 per hour


Your new company

An exceptional opportunity working for a fantastic care company, within their customer service team.

Your new role

Your new role involves working in a call centre environment, whilst reporting to the call centre team leader. Your main roles will include managing incoming and outgoing calls to both clients and carers, managing and referring inbound complaints, follow and effectively implement correct procedures for incident reporting, as well as accurately inputting data monitoring systems.

What you'll need to succeed

In order for you to be successful in this role you will need to have excellent interpersonal and team work skills, exceptional customer service and communication skills, have the ability to work in a fast paced environment, able to work with own initiative as well as in a team, you will have high levels of commitment and be a very flexible and adaptable individual, as well as having MS systems skills. You will be able to work shift work and be flexible to working evenings and weekends.


What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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