Service Manager

£43,725 - £47,712 (London weighting of £4,332 will be included)
25 Aug 2017
17 Sep 2017
Specialist Area
Contracts, Procurement, Supply chain
Contract Type
Full Time

Cafcass has an exciting opportunity for a Service Manager to join its National Commissioning Team (NCT) based from our National Office in Bloomsbury. The NCT is a specialist team that works closely with the Ministry of Justice to design services relevant for the future delivery of services for families in private law dispute.

The role of Service Manager is crucial to contributing to the effective delivery of a national service playing an important role in managing key internal and external stakeholder relationships. Other duties and responsibilities will include:

•Supporting the design process and implementation of the specification of commissioned services that have clear beneficial outcomes for children and families.

•Ensuring that services are delivered safely and effectively including pathways, referral and feedback.

•Working with stakeholders at all stages to deliver a coherent safe service.

•To coordinate the relationships between the NCT and operational teams through liaison with operational management and providers, in defined geographical areas, using these relationships to implement effective and efficient services. We hope what we’ve told you so far has spiked your interest, we recommend you review a detailed job description prior to applying for the role. In the meantime, let us tell you a bit more about what we’re looking for in the successful candidate:

•HCPC recognised social work qualification.

•Project management qualification (e.g. Prince2) and/or relevant experience.

•Experience of contract management and commissioning of child and family-related services.

•Evidence of working effectively with the voluntary sector and a commitment to partnership working.

•Experience in a social work agency, voluntary sector or equivalent setting

•Evidence of continuous professional and managerial development and achievement.

•Training qualification and/or significant experience of training/briefing.

•Excellent interpersonal skills and a commitment to developing models of Dispute Resolution which achieve the best outcomes for children.

•Knowledge and confidence to use financial and statistical data to identify key data trends and make recommendations accordingly. We hope you fulfil the requirements we’ve outlined, allow us to tell you about the benefits you receive should you join us

•Competitive salary

•Generous holiday entitlement

•Membership of a Local Government Pension Scheme

•Potential to bring your continuous service with you providing enhanced benefits

•Health & Wellbeing support including Healthcare Scheme Membership

•Childcare Vouchers

•Cycle to Work Scheme

We would like to share some key dates with you so you have an idea of when we will be contacting you and when we be looking to invite you for an interview. Closing date: 15th September 2017 Interviews: 3rd or 4th October 2017, Bloomsbury We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We are also a Disability Confident Employer which further underlines our commitment to employ, train, retain and develop the careers of colleagues with disabilities. Please be advised successful applicants will be subject to a range of pre-employment checks, including a Disclosure and Barring Service check (DBS). In accordance with the DBS code of practice and our own policy, should an individual have a declared criminal offence an individual assessment will be completed. Further information on what the assessment covers can be found by viewing the Cafcass DBS policy.

To apply, please click 'Apply'








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