Buyer required for Swansea based promotional solutions company.
This growing and successful promotional solutions company is seeking a motivated and proactive Buyer to join their expanding operation. This is a crucial role for the business, which involves full ownership of the production and delivery of order processing and the subsequent management of the associated supply chain.
This 360 role includes full management of all customer orders (including invoice creation, credit review), pre-production (including artwork and proofing), supplier engagement (including supply chain and logistics tracking) plus the attention to detail to provide 100% customer satisfaction. There is a distinct onus on the customer journey, and the company prides itself on service level and strives to offer a friendly, professional and diligent experience.
Aligned with this is a focus on Supplier Relationship Management. With hundreds of suppliers providing a cross section of items, the successful applicant will be an excellent communicator both verbally and in writing, and will forge strong relationships with both existing and prospective suppliers. Supplier performance will be monitored and analysed, and reports will be generated to enable Senior Management to make commercial decisions. Whilst the bulk of this role is transactional, there is opportunity for Supplier rationalisation as the customer portfolio grows and evolves, and the Buyer will help drive this process.
Experience with MS Office Suite, particularly Excel, is an essential requirement, whilst experience with distinct industry software such as Promoserve/Customer Focus/Tharsterns Smallprint is highly desired. The successful candidate will be a decisive character, hardworking and focused with the ability to maintain a positive disposition in a pressured environment. This role will suit Buyers who have a proven repertoire of managing multiple vendors at one time, including global suppliers, and print/packaging buying experience will be advantageous
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