Customer Service Coordinator

GBP25000 - GBP28000 per annum +
22 Sep 2017
22 Oct 2017
Holly Antonia Butler
Specialist Area
Purchasing, supply (main)
Contract Type
Full Time

This is an opportunity to join a fast-growing FMCG organisation, based in Peterborough. My client are looking for someone to join their Supply Chain team in a Customer Service Coordinator role, with experience of working in a manufacturing environment with key clients - ideally FMCG/Retail.

Client Details

My client has remained at the forefront of their fast growing sector of the market for over 15 years, offering extensive customised products as well as a contract manufacturing service.

They supply their products directly from their manufacturing and warehousing facilities in Peterborough and export throughout the world. Their customers range from multinational to small companies.


The role of Customer Service Coordinator is purely focused on existing customers and existing products with main duties being:-

  • Management of order book across customers, ensuring orders dated correctly in the system to support production planning
  • Pricing of orders on existing products within or above margin targets
  • Liaising with customers on supply of free issue material
  • Liaising with purchasing on scheduling of supply of our own raw materials and packaging
  • Main contact point for customers on existing business
  • Help manage flow of NPD into production and take over maintenance of ongoing business
  • Profile

    The successful candidate for the role of Customer Service Coordinator based in Peterborough, must be able to demonstrate the following:

    • Experience of working in Customer Service role within an FMCG manufacturing environment

  • Mind set is vital - proactive, go getter, energy, prepared to go the extra mile, ambitious
  • Must be able to communicate effectively and quickly build relationships within the business
  • Professional and respectful when dealing with both customers and internal staff
  • Job Offer

    Competitive salary on offer.

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