Logistics Coordinator

Location
Birmingham
Salary
GBP22000 - GBP22000 per annum +
Posted
11 Oct 2017
Closes
10 Nov 2017
Ref
13866431/001
Contact
Aimee Rushe
Specialist Area
Logistics
Job Level
Manager
Hours
Full Time

My client is a global 3PL looking for an experienced logistics coordinator to join their team. The role would see you responsible for the customer service, transport and any operational issues of a key client. Liaising across a number of departments in order to problem solve and escalate any client related issues. The role will be temp to perm in 2018 for the right candidate.

Client Details

3PL

Description

  • Manage a key client across their customer service, transport and operational needs
  • Ensure any client requests are actioned with the correct department and any follow ups reported and resolved.
  • Ensure that client SLA's are achieved and exceeded in a timely manner
  • Create weekly and daily SLA and KPI reports for clients and key internal stake holders
  • Ensure any service delivery failures are reported and escalated to the correct department
  • Act as an ambassador for the company and develop the relationship with the key client.
  • Build strong relationships across the business in order to deliver your role efficiently

Profile

  • You will come from a logistics coordinator background within transport and warehousing and have a key understanding of the logistics process.
  • Have a can do and hands on attitude and go above and beyond for your client at all times
  • You will have fantastic and demonstrable customer service skills
  • You will be a strong minded individual with a get the job right first time attitude
  • You MUST have STRONG excel skills and be able to demonstrate you can do V LOOK UPS AND PIVOT TABLES
  • Be able to demonstrate your above abilities and drive for the best

Job Offer

A salary of £22,000 PRO RATA'D