Operations Manager - Multi-User Environment

GBP45000 - GBP45000 per annum +
19 Mar 2018
18 Apr 2018
Jessie Ashmore
Specialist Area
Logistics, Operations
Job Level
Contract Type
Full Time

The role of Operations Manager is an integral part of a management team within a thriving 3PL and multi-user environment. Our client is looking to recruit a forward-thinking, process-driven and exceptional Operations Manager to develop the team to strive for service excellence.

Client Details

A well-established, household name within the Warehousing and Distribution industry. A company that continually strives for excellence across all areas, exceeding customer expectations with industry-leading knowledge. They are looking to recruit a forward-thinking, process-driven and exceptional Operations Manager to develop the team to strive for service excellence.


They key responsibilities of the Operations Manager are as follows:

  • Recruiting, training, coaching, counselling, and disciplining employees; including communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing remuneration actions; enforcing policies and procedures.
  • Contributing to warehouse operations information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends.
  • Forecasting requirements; analysing variances; initiating corrective actions.
  • Determining product handling, storage requirements and transport requirements; developing, implementing, enforcing, and evaluating policies and procedures; developing processes for receiving product, equipment utilisation, inventory management, dispatch and delivery.
  • Develops warehouse operations system improvements by analysing process work flow, manning and space requirements, and equipment layout; implementing changes.
  • Maintains safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations.
  • Ensure that all audits, legal standards are met and exceeded
  • Ensures legal compliance of the site with particular regards to Transport and the Environment


The successful Operations Manager will hold the following skills and experience:

  • Previous experience within a 3PL shared-user environment is essential
  • Excellent inter-personal, natural leadership skills.
  • Demonstrable experience of developing a high performing team.
  • The ability to establish and maintain good working relationships with customers, staff and wider management teams.
  • Well-developed written and verbal communication skills with the ability to effectively influence at senior levels.
  • Flexible approach to adapt and manage change.
  • Continually asses existing processes and utilising continuous improvement methods to improve efficiencies and productivity.
  • To work at pace and prioritise a varied and demanding workload.
  • Experience within Warehouse management.
  • Experience within Transport management.

Job Offer

The role of Operations Manager is offering a role of £45,000 + benefits.