Operations Controller

GBP30000 - GBP35000 per annum +
23 Mar 2018
23 Apr 2018
Aimee Rushe
Specialist Area
Job Level
Contract Type
Full Time

My client is looking for an operations controller to join them on a prestigious contract based in warwickshire, you will come from a warehouse management background, and be looking to take the next step in your career, this role is ideal for someone who is looking for investment in themselves and the opportunity to progress quickly through a large businesses warehouse and logistics management team.

Client Details



Controller of contract operations across all servicing sites.

Plan and schedule deliveries including requests made by the client.

To lead/provide Communications to other Network sites.

To structure and provide analysis.

To attend regular progress meetings with the customer, customer reviews and be accountable for service, volume and operational efficiencies and processes in line with customer expectations.

Lead develop new and existing technology to support operations and enhance service offerings.

To control an effective suite of KPI's for the customer, monitor and impact service ensuring contractual performance is achieved.

To effectively manage our delivery network and 3rd party organisations to ensure delivery targets are achieved and exceeded.

Become a point of contact for all client related communications

Use account level databases to provide detailed analysis of trends and seasonal peaks

Support the plan and execution of New Flow campaigns

To help develop and use a KPI suite to proactively drive performance

Support an environment of continuous improvement through Roadmap management

Provide regular and timely communications to support effective control of the account

Assist with operations to ensure planning and execution of all operational requirements are carried out

Challenge the operation to provide performance and status feedback


▪GCSE's or equivalent

Full driving licence

Demonstrable experience of building and developing client relationships within a logistics operational environment.

Familiarity with identifying and leading improvement projects

experience of warehouse and transport environments

Excellent time management and organisational skills.

Efficient problem solving skills

Target driven and clear prioritisation ability

Good PC skills.

Good report writing and statistical analysis skills

Confident and competent decision maker.

Ability to work as part of a team and using own initiative in a busy environment

Presentation skills

Administrative Skills

Good level of Warehouse and/or transport systems knowledge

Desire to develop skills and progress career

Demonstrable client relationship building

Able to work flexible hours

Aptitude to motivate others

Team Player

Attention to detail

Job Offer

A salary of £30,000 + Benefits